Q: How do I place an order on TSC - Shopping? A: Browse our catalogue, add desired items to your cart, and proceed to checkout. You’ll be asked to log in or continue as guest, enter shipping details, choose a payment method, and confirm the order. Once placed, you’ll receive an order confirmation via SMS or email. Q: What payment options are available? A: We accept credit/debit cards, net banking, UPI, and popular wallets like Paytm and PhonePe. For online payments, you’ll be redirected to a secure gateway. Cash on delivery is available for select cities; check the delivery page for coverage. Q: How long will delivery take? A: Standard delivery is 3–5 business days within India. For premium or express shipping, we offer 1–2 day delivery to major metros at an extra charge. You’ll receive a tracking number once the order ships. Q: Can I return or exchange an item? A: Yes. Items must be returned within 15 days of receipt in their original condition and tags. To initiate a return, log in to your account, open the order, and click “Return/Exchange.” We’ll guide you through the process and issue a refund or exchange once the item is inspected. Q: How do I find my correct size? A: Refer to our Size Guide on each product page. If you’re between sizes, we recommend choosing the larger size for a relaxed fit. For detailed measurements, you can contact our support for assistance. Q: Who can I contact for help? A: Reach out to our customer care via the “Help & Support” link on the website. You can also chat with us live on the site. We’re available Monday–Saturday, 10 AM–8 PM IST, to answer any queries you may have.

Q: How do I place an order on TSC - Shopping? A: Browse our catalogue, add desired items to your cart, and proceed to checkout. You’ll be asked to log in or continue as guest, enter shipping details, choose a payment method, and confirm the order. Once placed, you’ll receive an order confirmation via SMS or email. Q: What payment options are available? A: We accept credit/debit cards, net banking, UPI, and popular wallets like Paytm and PhonePe. For online payments, you’ll be redirected to a secure gateway. Cash on delivery is available for select cities; check the delivery page for coverage. Q: How long will delivery take? A: Standard delivery is 3–5 business days within India. For premium or express shipping, we offer 1–2 day delivery to major metros at an extra charge. You’ll receive a tracking number once the order ships. Q: Can I return or exchange an item? A: Yes. Items must be returned within 15 days of receipt in their original condition and tags. To initiate a return, log in to your account, open the order, and click “Return/Exchange.” We’ll guide you through the process and issue a refund or exchange once the item is inspected. Q: How do I find my correct size? A: Refer to our Size Guide on each product page. If you’re between sizes, we recommend choosing the larger size for a relaxed fit. For detailed measurements, you can contact our support for assistance. Q: Who can I contact for help? A: Reach out to our customer care via the “Help & Support” link on the website. You can also chat with us live on the site. We’re available Monday–Saturday, 10 AM–8 PM IST, to answer any queries you may have.